FAQ

To place an order, simply browse our products, select the items you want, and add them to your cart. Proceed to the checkout page, where you can enter your shipping and payment details to complete the order.

We accept a variety of payment methods, including credit/debit cards. You can see the full list of accepted payment methods during the checkout process.

To view your order history, log in to your account and visit the ‘Order’ page. You’ll see a list of all your previous orders, displaying order numbers, dates, statuses, and items ordered. Click on any order to view more details, including the parcel tracking number.

Once your order is shipped, we’ll update the tracking number in your order details. You can find and use the tracking number on the order history page to monitor the status and location of your parcel.

You can reach our customer support team through our Contact Us page. We’ll be happy to assist you with any questions or concerns you have.

While honey is a natural sweetener, it can still affect blood sugar levels. If you have diabetes, it’s essential to monitor your sugar intake and consult with a healthcare professional to determine the right amount of honey for your diet.

To keep honey fresh, store it in a cool, dry place, away from direct sunlight. Honey can crystallize over time, but this is natural and reversible by gently warming the honey in a warm water bath.

Propolis is known for its potential anti-inflammatory, antibacterial, and antioxidant properties. Some people use it to support immune health and as a natural remedy for various ailments.

You can use honey as a sweetener in tea, yogurt, or on toast. Propolis can be taken as a dietary supplement or used topically for various applications, such as skincare and wound care.

While honey is generally safe for children over the age of one, and for pregnant women, it’s always advisable to consult with a healthcare professional before making significant dietary changes or introducing new products.